• Provide comprehensive administrative support to a busy realtor, managing daily operations and facilitating smooth workflow. • Coordinate and schedule appointments, property showings, and client meetings, ensuring efficient time management and maximizing productivity. • Prepare and review contracts, purchase agreements, and other essential documents with a keen eye for detail, ensuring accuracy and adherence to legal and regulatory requirements. • Manage clients and CRM systems, organizing and maintaining client records, contacts, and communication history. • Proactively support marketing efforts by creating and distributing promotional materials, coordinating social media campaigns, and assisting in the preparation of open houses and property tours. • Demonstrate professionalism, discretion, and confidentiality in handling sensitive client information and maintaining high ethical standards.

• Provided exceptional customer support and technical assistance to resolve complex issues related to various products and services. • Demonstrated strong problem-solving skills by troubleshooting and diagnosing technical problems effectively. • Acted as a liaison between customers and internal teams, escalating technical issues when necessary and coordinating with other departments to ensure prompt issue resolution. • Maintained thorough and accurate records of customer interactions, including details of inquiries, issues, and solutions provided.

• Coordinated with multiple stakeholders, including suppliers, warehouse personnel, and transportation providers, ensuring smooth logistics operations and on-time deliveries. • Implementing tracking and monitoring systems, providing real-time visibility into the movement of goods and enabling efficient problem-solving in case of delays or disruptions. • Successfully streamlined supply chain processes, resulting in a significant reduction in delivery lead times and overall operational costs.

• Provided exceptional customer service support by addressing inquiries and resolving issues effectively. • Collaborated with a diverse team to ensure customer satisfaction and exceed service expectations. • Implemented proactive measures to anticipate customers needs and provide personalized solutions, enhancing overall customer satisfaction and loyalty. • Fostered positive customer relationships through active listening, empathy, and clear communication, resulting in a high rate of customer retention and positive feedback.

• Demonstrates strong knowledge of Amazon’s policies, procedures, and systems to provide accurate and timely assistance. • Delivered excellent customer support by promptly responding to queries and offering solutions. • Provided support in navigating the Amazon platform, guiding customers through account settings, and resolving security-related matters. • Utilized excellent communication skills to deliver clear and concise information while maintaining a friendly and professional demeanor. • Consistently met or exceeded performance targets, including customer satisfaction, metrics, response time, and issue resolution.