Ariel R
Panama
Customer Care Rep
$ 1,600-$ 1,900/month
10+ yrs exp
Skills
- Communications
- Customer Service
- Problem Solving
- Teamwork
- Visual Basics
- Attention to Detail
- Communication
- Problem-Solving
Simera Professional Key (SPK)
Ariel R
Panama
Customer Care Rep
$ 1,600-$ 1,900/month
10+ yrs exp
Intro Video
Skills
- Communications
- Customer Service
- Problem Solving
- Teamwork
- Visual Basics
- Attention to Detail
- Communication
- Problem-Solving
Customer Care Rep
FoundEver
October 2023 - present
-Foundever:HR Customer Defined Benefits (Pension) Representative in Alight Solutions for Client National Grid(Currently working) since October 12
Customer Support Rep
Radius
June 2023 - July 2023
Radius (Customer Service) Technical Support for Webster Bank) June 19th until July 28
HR Customer Benefits Care Representative in Alight Solutions
FOUNDEVER
January 2023 - March 2024
Technical support Engineer
Dell Technologies
May 2019 - February 2023
Dell Technologies (Global Service Desk) for Honeywell since May 20th on 2019 until march 2020 -Dell technologies (since March 2020 untill February 8 2023 •
Tech Support Agent (Global User Support Services) for Master Card
NTT DATA SERVICES
January 2018 - May 2018
Global Service Desk/Technical support engineer)
NTT Data Services
June 2017 - July 2018
NTT DATA SERVICES: Tech Support Agent (Global User Support Services) for Master Card from february 19th 2018 untill june 1st 2018
Rewards program frontline / back office ageng
Alorica
October 2013 - December 2017
4 Years of Experience working on Customer Service agent since october 28th 2013 untill december 19th 2017 on Alorica Call Center (Previously called APAC – EGS }) (Front Line of Bestbuy and Back Office ) (Geek Squad Billing and Renewals) •
Customer Service Agent
ALORICA
January 2013 - January 2017
Bestbuy project: Front Line and back office for the rewards and certificates program. Geek Squad project: Billing and Renewals of protection plans and warranties.
Smart Scores
Communication
75
Role Fit
90
Loyalty
82
Adaptability
50
Problem-solving
70
Smart Skills
beta