Provide tech support, billing, accounting, collections and logistic as staff or contractor services in short contracts as freelancer for small companies in different countries.

Provide tech support and billing information to the customers via inbound calls. Scheduling tech support visits and provides the information of the invoices.

Prepare invoices and all the billing process to all the UPS customers in USA, Canada and Europe under the end lines required by the management and presidency. As team leader I had 15 people under my command to track down their processes and provide new trainings.

Provide support and information in the usage of educational tool for the teachers in USA. Receiving phone calls, emails and chats with all the questions they had about the supersite used to grade the students.