Simera Professional Key (SPK)

Juan Luis M

Mexico

Sales Analyst / Customer Experience, Business Intelligence & Marketing

$ 1,500/month

4 yrs exp

Skills

Business Intelligence
Cash Management
Customer Experience
Demand Generation
HR Management
HR Negotiation
IT Management
Lead Generation
Leadership
Management
Market Analysis
Negotiation
Risk Management
Strategic Planning
Ad Management
Case Management
Cost Management
CRM Management
Lead Generator
Marketing Analytics
PR Management
Sales Analysis
Sales Analyst
Telemarketing
Sales Analytics
Markeitng Analytics
Market Trend Analysis
Business Intelligence Tools
Lidership
Negociation
Leathership
Customer Experience Analyst
Negotiations
leadership,
Customer Experience Strategy
Strategic planing
Malware Analysis
Customer-Facing Experience
- Strategic planning
ERP Management
CRM Tool Management
Cutomer experience
Business Intelligence (BI)
CMS/CRM Management
Strategic Account Planning
RAID Management
Customer experiance
Customer Experience (CX)
Negotiating
negotiaton
Customer Experience Manager
leaderhip
SDR Management
Customer Experience Support
B2B Negotiation
B2B Lead Generation
Lead generation
HRIS Management
HR management
CRM Data Management
Business Intelligence,
RFP Management
Label Generation
negotiation

Juan Luis M

Mexico

Sales Analyst / Customer Experience, Business Intelligence & Marketing

$ 1,500 /month

4 yrs exp

Skills

Business Intelligence
Cash Management
Customer Experience
Demand Generation
HR Management
HR Negotiation
IT Management
Lead Generation
Leadership
Management
Market Analysis
Negotiation
Risk Management
Strategic Planning
Ad Management
Case Management
Cost Management
CRM Management
Lead Generator
Marketing Analytics
PR Management
Sales Analysis
Sales Analyst
Telemarketing
Sales Analytics
Markeitng Analytics
Market Trend Analysis
Business Intelligence Tools
Lidership
Negociation
Leathership
Customer Experience Analyst
Negotiations
leadership,
Customer Experience Strategy
Strategic planing
Malware Analysis
Customer-Facing Experience
- Strategic planning
ERP Management
CRM Tool Management
Cutomer experience
Business Intelligence (BI)
CMS/CRM Management
Strategic Account Planning
RAID Management
Customer experiance
Customer Experience (CX)
Negotiating
negotiaton
Customer Experience Manager
leaderhip
SDR Management
Customer Experience Support
B2B Negotiation
B2B Lead Generation
Lead generation
HRIS Management
HR management
CRM Data Management
Business Intelligence,
RFP Management
Label Generation
negotiation

Experience
Education

Sales Analyst / Customer Experience, Business Intelligence & Marketing

JAS Forwarding de México

July 2024 - May 2026

Active prospecting of potential clients and generation of B2B sales opportunities through commercial telemarketing. Analytical support to the sales team through periodic performance reports and sales projections. Management of Customer Experience (CX) strategies focused on retention, satisfaction, and loyalty of international clients. Analysis of commercial data and market metrics (Business Intelligence) to identify business opportunities.

Telemarketing Specialist

Key Logistics Group México

April 2023 - October 2024

B2B telemarketing specialist focused on market expansion and closing commercial appointments for the freight forwarder industry. Coordination of databases and analysis of the effectiveness of direct communication campaigns.

Inside Sales Coordinator

Compass4pl

July 2021 - June 2022

Commercial prospecting through cold calling, tracking new clients, registering activities in CRM, obtaining new opportunities, and cold emailing.

Smart Scores

Communication

Role Fit

Adaptability

Problem-solving

Smart Skills

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