Xscape Rentals is a car rental company based in San Francisco, CA. Focus on maintaining a good experience for clients and a good rental experience. I was in charge of obtaining, processing, and presenting data that helps the desition making within the company Managed and controlled databases (SQL) Performed data entry basic tasks and sorting information using Excel and Google Sheets I was n charge of creating professional data visualization in tools like Power BI Created new data analysis using Big Data techniques Generated reports and company monthly and weekly evaluations from current data As a highlight in this position, I have to say. Most of the processes to visualize and present data were optimized at 75%. Creating a faster way to get more accurate and precise information.

Accurate Background is a company specializing in screening services for third-party companies. This department was about creating a background for candidates to job positions. I was in charge of performing research activities through public courts website to find any criminal reports related to the candidate Coordinated the pulling and review of physical court files Conducted data processing, file retrieval, result analysis, and other related investigative tasks Managed a team of 15 members for data entry researchers to reach our monthly goal As a highlight, I was able to create a system where each agent could request criminal background without waiting more than 2 business days to get the documents and complete their records. This consisted in trace every candidate in a Statewide court in the US which resulted in an extensive and accurate report for each candidate. This increased productivity in 57% more than we used to do it.

Downtown LA Law is a law firm based in Los Angeles, California. This firm is specialized in treating Personal Injury cases and helping their client to make justice in their situations. I was a virtual assistant for the Case Manager position: I was responsible to request Medical Records through phone, email, or fax Sorted information of clients Created demand letters Edited and managed databases of clients with accurate documents As a highlight, I can say that I was able to retrieve records for more than 10 clients per month during all the time I worked here. This meant good organization, time management, and a prompt resolution of each case.