•Design and implement overall recruiting strategy •Develop and update job descriptions and job specifications •Perform job and task analysis to document job requirements and objectives •Prepare recruitment materials and post jobs to appropriate job board/newspapers/colleges etc •Source and recruit candidates by using databases, social media etc •Screen candidates resumes and job applications •Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule •Assess applicants’ relevant knowledge, skills, soft skills, experience and aptitudes •Onboard new employees in order to become fully integrated •Monitor and apply HR recruiting best practices •Provide analytical and well documented recruiting reports to the rest of the team •Act as a point of contact and build influential candidate relationships during the selection process

•Manage and implement all recruiting tasks. •Oversee the hiring process and making necessary modifications. •Enlist job postings on forums which can source new candidates at the time of hiring such as newspapers, social media, advertisements, etc. •Source candidates for recruitment. •Regularly updating job descriptions and requirements. •Screen job applications and shortlist candidates. •Collaborating with HR and the management of the recruitment process. •Present reports on recruitment and analyses the status of recruitment practices regularly to the team and management. •Ensure the criteria for which the candidates are being tested are relevant to the job they have applied for.

Work in a team to produce programs that are satisfactory to all relevant parties in an organization, such as line managers, and senior managers at board level, consider the costs of planned programs and keep within budgets as assessing the return on investment of any training or development programs is becoming increasingly important. Lead a team of Facilitators to deliver Training and develop material to meet client needs. Track trainers and trainees working hours, including PTO and sick time off through an internal platform. Prepare payrolls for all 13 trainers and 100+ trainees bi-weekly through an internal platform. Develop effective induction programs. Curricula Development. Conduct appraisals. Devise individual learning plans. Produce training materials for in-house courses. Manage the delivery of training and development programs and, in a more senior role, devise a training strategy for the organization. Monitor and review the progress of trainees through questionnaires and discussions with managers. Ensure that statutory training requirements are met. Evaluate training and development programs. Amend and revise programs as necessary, to adapt to changes occurring in the work environment. Understand e-learning techniques, and where relevant, be involved in the delivery of e-learning packages. Help line managers and trainers solve specific training problems, either on a one-to-one basis or in groups. Facilitate Coaching Certification Training to Leaders.

Identify training and development needs within an organization through job analysis, appraisal schemes, and regular consultation with managers and human resources departments. Design and expand training and development material based on the needs of the organization and the individual. Work in a team to produce programs that are satisfactory to all relevant parties in an organization, such as TL's, QA's, and senior managers at board level. Manage the delivery of training and development material and in a more senior role. Monitor and review the progress of trainees through questionnaires and discussions with managers. Evaluate training and development material. Help line managers and trainers solve specific training problems, either on a one-to-one basis or in groups.

Deliver New Hire, Culture and Communication and Recursive training on all aspects of client projects, including soft skills and technical skills. Supervise agents while in their training period. Assess participant and class performance. Client calls participation as a training point of contact. Work on training reports to track new hire performance. Helped in developing requirements assessments of sales management and sales representatives. Prepared feedback survey forms, training manuals, and support materials. Evaluated and delivered training programs related to industry, domain, and solution areas. Maintained the calendar of sales training events. Worked with Director of Sales Training, and directors on training plans for programs. Prepared progress reports on sales personnel and sales hires. Conduct daily Interviews to potential hires. Screen applicants to evaluate if they meet the position requirements.

Supervised and led team in recruiting efforts while decreasing time-to-fill and recruitment expenses. Led high volume recruitment initiatives for entire district and more than 30 contracted clients. Identified potential sources for recruiting staff (i.e. Job fairs, community organizations, advocacy groups, military transition centers, vocational/technical schools, colleges and universities, and governmental agencies, marine for life, open houses. Planned and managed human resources sponsored events and exhibits. Developed and implemented creative and cost-effective human resource events that increased employee satisfaction and morale. Deliver ESL class.