Simera Professional Key (SPK)

Cheery Pauline M

Honduras

Customer Service & Technical Support Specialist

$ 1,300/month

4 yrs exp

Skills

Customer Service
IT Management
Talent Management
Team Management
Technical Support
Time Management
ATS Management
Calendar Management
Tech Support
Written Communication
Bid Management
Office Management
IT and Technical Support
organization and planning
Client Management
Complex Problem Resolution
Time Management and Prioritization
Customer Service Rep
Time Management and Organization
Time managment
technical sales support
Proficient Microsoft Office and Google Workspace
Time Management,
Technical Support Expertise
Time mangament
Customer Service Chat
Customer services
Time-Management
Time Management & Organization
Time Management and File Organization
customer service,
Customer Service Agent
Technical Support Manager
Remote Collaboration
Technical Support Specialist
Client Communication
Supplier Management
Highly Organised
Client-Facing Communication
Microsoft Office & Google Workspace
Remote Team Collaboration
Executive Support
Calendar & Inbox Management
Microsoft Office Suite & Google Workspace
Customer serve
Scientific Communication
9. Time Management
Microsoft Office / Google Workspace
Client Comunication
IT technical support
Technical Support (SaaS)
Supplier Communication
Calendar and email management
IT Technical Support
Remote Work / Async Collaboration
coustomer service
Tme Management
UAT Management
Remote Colaboration
Basic Microsoft Office
Microsoft Office - Google Workspace
Crises Management
Time Management Tools
Highly Organized
C-Level Executive Support
Time Mangement
ISP Technical Support
Technical Support Operations
Real Time Management
Site Management
Microsoft Office, Google Workspace
Customer service
Calendar & diary management
Time management
Ticket Management
Remote work collaboration
Calendar & Schedule Management
Confidential Communications
Executive & Board Support
Organization & Planning
Client communications
Remote Technical Support
patient communication
Technical Support.
Time Management Skills
Test Management
Curtomer Service
8. Time mangement
Claims Management
Calendar & Diary Management

Cheery Pauline M

Honduras

Customer Service & Technical Support Specialist

$ 1,300 /month

4 yrs exp

Skills

Customer Service
IT Management
Talent Management
Team Management
Technical Support
Time Management
ATS Management
Calendar Management
Tech Support
Written Communication
Bid Management
Office Management
IT and Technical Support
organization and planning
Client Management
Complex Problem Resolution
Time Management and Prioritization
Customer Service Rep
Time Management and Organization
Time managment
technical sales support
Proficient Microsoft Office and Google Workspace
Time Management,
Technical Support Expertise
Time mangament
Customer Service Chat
Customer services
Time-Management
Time Management & Organization
Time Management and File Organization
customer service,
Customer Service Agent
Technical Support Manager
Remote Collaboration
Technical Support Specialist
Client Communication
Supplier Management
Highly Organised
Client-Facing Communication
Microsoft Office & Google Workspace
Remote Team Collaboration
Executive Support
Calendar & Inbox Management
Microsoft Office Suite & Google Workspace
Customer serve
Scientific Communication
9. Time Management
Microsoft Office / Google Workspace
Client Comunication
IT technical support
Technical Support (SaaS)
Supplier Communication
Calendar and email management
IT Technical Support
Remote Work / Async Collaboration
coustomer service
Tme Management
UAT Management
Remote Colaboration
Basic Microsoft Office
Microsoft Office - Google Workspace
Crises Management
Time Management Tools
Highly Organized
C-Level Executive Support
Time Mangement
ISP Technical Support
Technical Support Operations
Real Time Management
Site Management
Microsoft Office, Google Workspace
Customer service
Calendar & diary management
Time management
Ticket Management
Remote work collaboration
Calendar & Schedule Management
Confidential Communications
Executive & Board Support
Organization & Planning
Client communications
Remote Technical Support
patient communication
Technical Support.
Time Management Skills
Test Management
Curtomer Service
8. Time mangement
Claims Management
Calendar & Diary Management

Experience
Education

Customer Service & Technical Support Specialist

STARTEK

February 2021 - March 2024

Assisted customers with mobile device and network-related issues. Resolved service inquiries while maintaining high customer satisfaction. Managed multiple cases efficiently in a fast-paced environment.

Medical Interpreter

THE WORKLOOP

August 2020 - December 2020

Provided real-time English-Spanish interpretation during medical consultations. Ensured accurate and confidential communication between patients and healthcare providers.

Secondary School Teacher

CENTRO EDUCATIVO JESUCRISTO DE LA REINA

January 2018 - June 2018

Delivered English, Chemistry, and Biology instruction. Planned lessons and supported student development.

Smart Scores

Communication

Role Fit

Adaptability

Problem-solving

Smart Skills

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