Simera Professional Key (SPK)

Jessica R

Brasil

Senior Customer Success & Operations Analyst

$ 3,200/month

4 yrs exp

Senior Operations & HubSpot Specialist with extensive experience administering and configuring HubSpot, optimizing CRM workflows, and driving data quality assurance. Proven track record in managing B2B accounts, automating analytical workflows using Python and AI, and building advanced dashboards to ensure high standards in data hygiene, segmentation, and campaign execution. Strong background in supporting sales, marketing, and revenue operations RevOps through scalable technical solutions.

Skills

  • A/B Testing
  • Google Analytics
  • HubSpot
  • Python
  • Salesforce
  • API Testing
  • Mailchimp
  • Pandas
  • Phyton
  • Data Segmentation
  • Pipeline Management
  • Python/R
  • Data Governance
  • Data Quality Assurance
  • Assistant
  • Python3
  • education
  • Hubspot
  • Paython
  • Expense Management
  • Dedication
  • Pipefy
  • Segmentation
  • datta
  • Deadline Management
  • Google Analytics (GA4)
  • Google Ads & Analytics
  • SQL basic
  • Sales Pipeline Management
  • Salesforce CRM
  • Salesforce.com
  • Senior Operations
  • Salesforge
  • BeautifulSoup
  • QA Testing
  • Google Data Analytics
  • Saleforce
  • Hub Spot
  • AB testing
  • CRM Data Hygiene
  • Revenue Pipeline Management
  • Pyrhon
  • AI Testing
  • List Segmentation
  • Google Analytics / GA4
  • Zoho
  • Editorial quality assurance
  • Deduplication

Jessica R

Brasil

Senior Customer Success & Operations Analyst

$ 3,200 /month

4 yrs exp

Senior Operations & HubSpot Specialist with extensive experience administering and configuring HubSpot, optimizing CRM workflows, and driving data quality assurance. Proven track record in managing B2B accounts, automating analytical workflows using Python and AI, and building advanced dashboards to ensure high standards in data hygiene, segmentation, and campaign execution. Strong background in supporting sales, marketing, and revenue operations RevOps through scalable technical solutions.

Skills

  • A/B Testing
  • Google Analytics
  • HubSpot
  • Python
  • Salesforce
  • API Testing
  • Mailchimp
  • Pandas
  • Phyton
  • Data Segmentation
  • Pipeline Management
  • Python/R
  • Data Governance
  • Data Quality Assurance
  • Assistant
  • Python3
  • education
  • Hubspot
  • Paython
  • Expense Management
  • Dedication
  • Pipefy
  • Segmentation
  • datta
  • Deadline Management
  • Google Analytics (GA4)
  • Google Ads & Analytics
  • SQL basic
  • Sales Pipeline Management
  • Salesforce CRM
  • Salesforce.com
  • Senior Operations
  • Salesforge
  • BeautifulSoup
  • QA Testing
  • Google Data Analytics
  • Saleforce
  • Hub Spot
  • AB testing
  • CRM Data Hygiene
  • Revenue Pipeline Management
  • Pyrhon
  • AI Testing
  • List Segmentation
  • Google Analytics / GA4
  • Zoho
  • Editorial quality assurance
  • Deduplication

Senior Customer Success & Operations Analyst

Prysmo by Prospectiva
May 2026 - present

- Administered and configured CRM systems and workflows, designing automation pipelines, custom properties, and triggers to streamline lead management and client onboarding. - Managed CRM data hygiene, deduplication, segmentation, and regular system audits to eliminate operational bottlenecks and ensure data integrity. - Built advanced dashboards and reports providing actionable insights for sales, marketing, and leadership teams to track activity data and KPI performance. - Collaborated closely with Product, Data, Support, and Sales teams to troubleshoot integrations and optimize business processes.

Customer Success Analyst

Prysmo by Prospectiva
May 2025 - April 2026

- Managed B2B corporate account lifecycles, driving product adoption, retention, and engagement through data-driven tracking. - Monitored platform usage behavior using Google Analytics and Clarity to identify process gaps and implement workflow improvements.

Monitoring and Product Assistant

Prospectiva Public Affairs
August 2024 - April 2025

- Built Python scripts for automated data extraction, cleaning, and database management, significantly reducing manual effort and improving internal operational efficiency. - Conducted audits and process mapping to identify delayed or missed tasks and coordinate remediation.

Sales Leader

AIESEC - Voluntariado
March 2024 - August 2024

- Managed sales cycles, lead nurturing pipelines, and conversion tracking for international partnership opportunities.

Commercial & CRM Intern

Septem Capulus
March 2023 - June 2023

- Administered CRM systems (Zoho, HubSpot, RD Station, Mailchimp), managing communication workflows, segmentation, and email campaigns for a database of over 4,000 contacts.

Comex & International Relations Consultant

Domani Consultoria Internacional
March 2021 - December 2021

- Managed data pipelines, tracked project funnels in Pipefy, and coordinated lead-generation campaigns.

Smart Scores

Communication
90
Role Fit
95
Adaptability
80
Problem-solving
90
Professional Presence
90
Drive/Initiative
92

Smart Skills

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