- Coordinated online interviews - Coordinated tenant’s requests - Managed budgets, accounts, rent collections - Maintained organized and updated resident files and records - Managed travel, calendar, and inbox - Project management - Anticipated executive needs

- End-to-end recruitment (translators, interpreters, IT specialists, managers) - Coordinated onboardings meetings - Followed up/contacted candidates through messages, mails, phone calls, etc. - Scheduled interviews/Conducted personality and English tests, IT knowledge - Recruited candidates from different countries such as Mexico, Colombia, Argentina, Peru, USA (remote and in-person positions) - Negotiated salaries, responsibilities, and titles

- Answered back-to-back calls and emails from customers - Assisted customers with solving problems - Escalated complex issues to the appropriate team to ensure rapid support - Coordinated delivery of orders between suppliers and customers

- Organized workflow and ensured that employees understand their duties - Translated and organized documents - Called providers/clients to follow up - Prepared and submitted performance reports - Decided on reward and promotion based on performance - Supervised and mentored new agents - Evaluated performance and provided feedback (based on KPIs)

- Coordinated product sales - Managed phone and inbox - Reviewed product inventory - Offered company services - Created sales strategies - Organized documents - Created new quotes/orders