Simera Professional Key (SPK)

Marisela G

Venezuela

Project Manager

$ 3,200/month

10+ yrs exp

Information Systems professional with over 20 years of experience in project management, leadership, and IT system implementation, with experience in environments governed by IT Service Management (ITSM) and ITIL- based operational models within the sectors of telecommunications, banking, insurance, and data storage solutions, as well as high-complexity implementations and cutting-edge technology. My robust project management principles are highly transferable to client-facing IT projects, incl…

Skills

Adaptability
Agile Project Management
Communications
Customer Relationship Management
Google G Suite
HR Management
HR Negotiation
IT Service Management
Jira
Microsoft Project
Negotiation
Problem Solving
Product Management
Project Management
Risk Management
Strategic Planning
Strategic Thinking
Agile Methodology
Azure DevOps
Canva
Canvas
CAT Tools
CRM Management
Data Migration
Digital Project Management
Domain Management
EHR Systems
Google Suite
Microsoft Office 365
Microsoft Office Suite
Miro
Portfolio Management
PR Management
Production Management
Property Management
Retail Management
Task Management
Communication
CRM Systems
Crisis Management
Client Relationship Management
ERP Systems
Agile Methodologies
Team Leadership
Problem-Solving
Cross-functional Collaboration
Bid Management
Comunicación
comunication
Project Manager
Document Management
Social Project Management
Microsoft Suite
Project managment
Communicative
Microsoft Office
Negociation
Problem-Solving Skills
Adaptabilid
project mnangement
Client Relationship Management,
Legal Project Management
Remote Work Proficiency
ALM Tools
Good Communication
Risk Management.
Problem-Solving:
project managmenet
Problem-solving.
Negotiations
adaptabilité
Communication.
Adaptability.
Hybrid Project Managerment
Micro
IT Project Management
PMO and Project Management
Supplier Relationship Management
AI tools
Relationship Managment
Project managemet
adaptabilty
Communication Tools
Data integration
Strategic planing
Complex Project Management
Problem - solving
Adaptabiity
Risk/Change Management
Global Team Leadership
adpatability
Relationship management
Project Portfolio Management
B2B Sales & Client Relationship Management
Client Onboarding & Relationship Management
Cross functional Collaboration
Cross-Functional Team Collaboration
ICT Tools
- Strategic planning
Cross-functional Coordination
ERP Management
Crossfuntional Colaboration
Project Management,
Cross-Functional Collaboaration
CRM and Client Relationship Management
Cross-Cultural Collaboration
Document creation and management
Client Relationship Managements
Cross-Functional Collaboration & Oversight
Communcation
Problem Saving
BI Tools
Adabiility
Adaptabilility
Carrier Relationship Management
o Problem-Solving
Strategic Account Planning
B2B Relationship Management
PMO & Project Management
Client Relations Management (CRM)
Project Management (PMBOK)
KPI Design & Tracking
Cross‑functional Collaboration
ATS Tools
Proble solving
Program Coordination
Brand Communication
Crises Management
Compensation Management
Energy Project Management
Microsoft office suite
Project Manegement
Documentation management
Ticket Management
Training development and delivery
Cross-functional Product Collaboration
adaptibility
Negotiating
Risk management
negotiaton
CRM system
Property Portfolio Management
OWL Framework
3. Problem-Solving
6. Adaptability
Documentation & Ticket Management
Client Relationship Management (CRM)
Agile & Scrum Methodology
adaptabiliy
Stakeholder & Cross-Functional Collaboration
AI Product Management
Problem solving
Advanced Microsoft Office Suite
SDR Management
B2B Negotiation
Risk managmenet
Documentation & Records Management
Cross-Functional Leadership & Collaboration
Cross-Functional Collaboration
IT Service Management (ITSM)
Document management
Async Communication
Claims Management
Vendor Relationship Management

Marisela G

Venezuela

Project Manager

$ 3,200 /month

10+ yrs exp

Challenge Interview

Skills

Adaptability
Agile Project Management
Communications
Customer Relationship Management
Google G Suite
HR Management
HR Negotiation
IT Service Management
Jira
Microsoft Project
Negotiation
Problem Solving
Product Management
Project Management
Risk Management
Strategic Planning
Strategic Thinking
Agile Methodology
Azure DevOps
Canva
Canvas
CAT Tools
CRM Management
Data Migration
Digital Project Management
Domain Management
EHR Systems
Google Suite
Microsoft Office 365
Microsoft Office Suite
Miro
Portfolio Management
PR Management
Production Management
Property Management
Retail Management
Task Management
Communication
CRM Systems
Crisis Management
Client Relationship Management
ERP Systems
Agile Methodologies
Team Leadership
Problem-Solving
Cross-functional Collaboration
Bid Management
Comunicación
comunication
Project Manager
Document Management
Social Project Management
Microsoft Suite
Project managment
Communicative
Microsoft Office
Negociation
Problem-Solving Skills
Adaptabilid
project mnangement
Client Relationship Management,
Legal Project Management
Remote Work Proficiency
ALM Tools
Good Communication
Risk Management.
Problem-Solving:
project managmenet
Problem-solving.
Negotiations
adaptabilité
Communication.
Adaptability.
Hybrid Project Managerment
Micro
IT Project Management
PMO and Project Management
Supplier Relationship Management
AI tools
Relationship Managment
Project managemet
adaptabilty
Communication Tools
Data integration
Strategic planing
Complex Project Management
Problem - solving
Adaptabiity
Risk/Change Management
Global Team Leadership
adpatability
Relationship management
Project Portfolio Management
B2B Sales & Client Relationship Management
Client Onboarding & Relationship Management
Cross functional Collaboration
Cross-Functional Team Collaboration
ICT Tools
- Strategic planning
Cross-functional Coordination
ERP Management
Crossfuntional Colaboration
Project Management,
Cross-Functional Collaboaration
CRM and Client Relationship Management
Cross-Cultural Collaboration
Document creation and management
Client Relationship Managements
Cross-Functional Collaboration & Oversight
Communcation
Problem Saving
BI Tools
Adabiility
Adaptabilility
Carrier Relationship Management
o Problem-Solving
Strategic Account Planning
B2B Relationship Management
PMO & Project Management
Client Relations Management (CRM)
Project Management (PMBOK)
KPI Design & Tracking
Cross‑functional Collaboration
ATS Tools
Proble solving
Program Coordination
Brand Communication
Crises Management
Compensation Management
Energy Project Management
Microsoft office suite
Project Manegement
Documentation management
Ticket Management
Training development and delivery
Cross-functional Product Collaboration
adaptibility
Negotiating
Risk management
negotiaton
CRM system
Property Portfolio Management
OWL Framework
3. Problem-Solving
6. Adaptability
Documentation & Ticket Management
Client Relationship Management (CRM)
Agile & Scrum Methodology
adaptabiliy
Stakeholder & Cross-Functional Collaboration
AI Product Management
Problem solving
Advanced Microsoft Office Suite
SDR Management
B2B Negotiation
Risk managmenet
Documentation & Records Management
Cross-Functional Leadership & Collaboration
Cross-Functional Collaboration
IT Service Management (ITSM)
Document management
Async Communication
Claims Management
Vendor Relationship Management

Experience
Education

Project Manager

Central Madeirense

January 2025 - December 2026

Planned, controlled, and monitored the rollout and execution of the Cashea implementation pilot across 16 branches. Managed and coordinated a team of over 40 team members during the analysis and design of Phase 1 of the SAP Business One Implementation Project. Developed the Work Breakdown Structure (WBS) for a new branch opening project. Designed a methodology for defining initiatives based on the results of brand and image market research. Trained over 30 employees in project management methodologies.

Delivery Manager

N5 Now

January 2020 - December 2022

Led the delivery of N5 Now's project portfolio, managing planning, progress tracking, and risk management in coordination with clients and engineering teams. Utilized the Scrum framework for project execution and managed workflows and tracking through Azure DevOps. Reported comprehensive project portfolio status directly to the CEO. Operated effectively in a multicultural, remote environment, collaborating with peers across Argentina, Chile, Colombia, Panama, Ecuador, Brazil, and Venezuela.

Senior Manager

January 2013 - December 2025

Managed client relationship, coordinated and supervised teams in order to ensure timely project delivery and financial and expense control. Implemented IT Operating Model based on ITIL principles for Venezuela's Central Bank (BCV). Led the implementation of Data Modeling Practice to the IT Operating Model for a local bank. Optimized KPI for BCV System's Department within IT Operating Model improvements. Defined CRM deployment and training strategy for a local bank. Assisted with Private brand Credit Card migration and AMEX Acquirer Implementation for a local bank. Assisted with Payments Core Migration for a local bank. Developed materials, defined strategy and executed training on KPI definition and Feedback techniques for a second-tier bank, impacting employees across more than 6 countries. Assisted with Currency Conversion Program for a local bank.

Project Manager

Seguros Nuevo Mundo

January 2010 - December 2013

Managed the IT project portfolio, overseeing planning, coordination, and team supervision. Collaborated on strategic planning and managed vendor relationships. Provided regular status reports to IT Corporate Management. Led the implementation of 'Asesores en Línea' (Advisers Online) portal, empowering intermediaries to issue insurance policies online. Managed 'Vanguardia 10G' program, overseeing the migration of the core insurance system to a unified Acsel/x 10G platform.

Project Leader

Banesco

January 2008 - December 2010

Collaborated with Infrastructure Implementation (ICT) and Change Management team, operating entirely under ITIL framework to enhance operational efficiency. Developed and implemented KPIs to monitor performance and drive improvements in operating processes.

Tech Solutions Project Manager

EMC

January 2007 - December 2007

Managed projects for storage solution implementations for clients in the Banking and Oil Sectors.

Senior Project Specialist

Digitel

January 2004 - December 2007

Managed project implementations for core postpaid and prepaid billing systems. Led migration of the Kenan post-payment platform to version 11.7 (FX). Managed data migration for Prepaid Service Module implementations. Managed migration of the GPRS Roaming service to TAP 3.0.

Smart Scores

Communication

Role Fit

Adaptability

Problem-solving

Smart Skills

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