Software development working with AWS and Google Cloud Platform (GCP), including infrastructure provisioning with Terraform and container orchestration with Kubernetes. Participated in a problem management rotation: triaging incoming tickets, diagnosing root cause, and either resolving directly or escalating to the responsible team. Conducted root cause analysis (RCA) and blameless postmortems for production incidents, including a database capacity issue that blocked Kubernetes cluster creation, and Terraform state mapping failures during an infrastructure migration. Configured Datadog integrations as part of client onboarding, centralizing application logs and surfacing error and health insights.

Developed integration and continuous deployment processes on Azure, managing CI/CD systems including Azure Pipelines and Jenkins. Handled administration, configuration, and provisioning of Azure resources using Python and PowerShell. Participated in on-call rotations, providing production support and troubleshooting for critical infrastructure. Automated Grafana onboarding for each new client's infrastructure, giving them visibility into their application's health and logs.

Mechanical design in Inventor and AutoCAD, developing electrical and control diagrams. Tracked traceability and organized project management information.