Pipelines management. Outbound call to prospects/leads. Set Demos with AEs. Follow up leads via chats, emails, calls to schedule Demos. Classify leads/prospects as future buyers. SalesForce/B2B/Cold calling

Demonstrate professionalism in customer service and TS at the same time. Being Proactive and multitasking at the moment of handling escalated customer. Show strong qualities and skills to deal with different requests. Managed refunds, gift cards inquiries.

Handling of crypto deposits, apps. Solving of different bugs on crypto virtual wallets. Managed different types of crypto inquires, issues, and complaints.

Solving billing problems via email and tickets. Handling of different complaints related to crashes on Payment App. Demonstrate Excellent Customer service skills. Provide a quick resolution to customers.

Provide outstanding CS and TS to customers, via calls, emails, chats and tickets. Implement different troubleshooting steps for consoles and websites. Handling different CRMS. Give payments and billing support.

Create class materials. Provide support to students with related English Topics. Teach assigned classes by the teacher. Regularly check attendance with students.